Membership Application Terms and Conditions
Terms of Use
- Discount privileges are not valid for purchase of Gift Voucher, concessionaire merchandise and nett-priced items.
- Discount privileges are applicable only upon presentation of your POPULAR Card/ e-Card.
- POPULAR Card/ e-Card is strictly non-transferable.
Student Application Criteria
- Applicant must be at least 7 years old and above.
- Strictly for full-time students studying in Singapore (P1 to University).
- Student Pass must be presented upon application/ renewal of POPULAR Student Card.
Application Mode
- Apply and receive your POPULAR e-Card instantly via credit card payment on POPULAR SG App or www.popular.com.sg.
- Apply at any POPULAR or UrbanWrite store.
- All payment made is strictly non-refundable.
Renewal
- Upon receipt of the new POPULAR Card, your existing card will be deactivated.
- In the event of payment discrepancies, adjustment will be made by extending or shortening the expiry date of the new POPULAR Card.
- You will be considered a new member in your subsequent application if the expiry date of your existing card exceeds 2 months.
- Renewal fee is applicable to POPULAR Singapore Cardholders only.
Processing of Membership Application
- Incomplete applications (e.g missing mandatory information, etc) will not be processed.
- Processing of the card will take 4 – 6 weeks, except for applications made at our Customer Service Counters.
- Temporary physical card will be only issued to new applications made at retail outlets.
Damage or Loss / Theft of Card and Replacement
- Please notify the Membership Department immediately for damage or loss/ theft of card. A replacement fee of $3 will be imposed and your lost/ stolen/ damaged card will be deactivated.
Personal Data Protection
- POPULAR may use, collect, retain and/or disclose your personal information necessary to verify your identity, process your membership card, send out renewal reminders and analyse your consumption preferences.
- For more information on POPULAR's Data Protection Policy, please visit our website at www.popular.com.sg/privacy-policy.
- You may update your personal information by emailing us at membership@popularworld.com.
Marketing Information
- POPULAR will inform you of promotions, product launches and special events organised or co-organised by POPULAR via direct mails, emails, and text messages, based on the boxes you had ticked on the application form. Alternatively, you may subscribe by emailing to membership@popularworld.com.
Discretion
- The discount privileges, terms and conditions may be amended, or terminated at the sole discretion of the company without prior notice.
- POPULAR is entitled to suspend or terminate your right to use the POPULAR Card/ e-Card at any time at our absolute discretion, without liability, notice or reason. POPULAR is also entitled to refuse any request for reissuance, renewal or replacement of the card should any of the conditions and privileges be abused.
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