Membership Application Terms and Conditions
Terms of Use
- Not valid for purchase of Gift Voucher, concessionaire merchandise, magazines and nett-priced items.
- Discount privileges are applicable only upon flashing of your POPULAR e-Card or presentation of your POPULAR Card.
- POPULAR Card / e-Card is strictly non-transferable.
Student Application Criteria
- Applicant must be at least 7 years old and above.
- Strictly for full-time students studying in Singapore (P1 to University).
- Student Pass must be presented upon application/ renewal of POPULAR Student Card.
- Not applicable to National Servicemen.
Application Mode
- Apply at any POPULAR bookstore or UrbanWrite store.
- Online application via credit card payment is available at www.popular.com.sg.
- All payment made is strictly non-refundable.
Renewal
- Upon receipt of the new POPULAR Card, your existing card will be deactivated.
- In the event of payment discrepancies, adjustment will be made by extending or shortening the expiry date of the new POPULAR Card.
- You will be considered a new member in your subsequent application if the expiry date of your existing card exceeds 2 months.
- Renewal fee is applicable to POPULAR Singapore Cardholders only.
Verification of Membership
- Upon sign up or renewal, POPULAR e-Card can be downloaded at POPULAR SG by signing up for POPULAR SG account and linking it to your POPULAR Card.
- There is a fee of $3 for printing of POPULAR Card. Cost of printing of new POPULAR card is waived till 31 Dec 2019.
Processing Lead Time
- Incomplete applications (e.g missing mandatory information, etc) will not be processed.
- Processing of the card will take 4-6 weeks, except for applications made at our Customer Service Counters.
- Temporary card will only be issued to new applications made at retail outlets.
Damage or Loss / Theft of Card and Replacement
- Please notify the Membership Department immediately for damage or loss / theft of card. A replacement fee of $3 will be imposed and your damaged or lost / stolen card will be deactivated.
Personal Data Protection
- POPULAR may use, collect and/or disclose your personal information necessary to verify your identity, process your membership card, send out renewal reminders and analyse your consumption preferences.
- For more information on POPULAR's Data Protection Policy, please visit our website at www.popular.com.sg/privacy-policy.
- You may update your personal information by emailing us at membership@popularworld.com.
Marketing Information
- POPULAR may inform you of promotions, product launches and special events organised or co-organised by POPULAR via direct mails, emails and text messages.
- If you do not wish to receive our marketing mails, emails and text messages, you may unsubscribe by emailing us at membership@popularworld.com.
Discretion
- The discount privileges, terms and conditions may be amended, or terminated at the sole discretion of the company without prior notice.
- POPULAR is entitled to suspend or terminate your right to use the POPULAR Card at any time at our absolute discretion, without liability, notice or reason. POPULAR is also entitled to refuse any request for reissuance, renewal or replacement of the card should any of the conditions and privileges be abused.
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