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Welcome to Popular Online Malaysia.
You are now being directed to another site - Popular Online Malaysia.
Any information you may provide on the new website shall be subject to the confidentiality and security terms of the website. All visits are logged and monitored. By clicking "YES" you are accepting the Popular Online Malaysia Terms and Conditions.
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Dealing with Difficult People


Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool. By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This third edition of the... Read More
S$13.95

Available for Purchase

Product Details

ISBN : 9780749475598
Product Dimension : 13.800 x 21.600 x 0.900 cm
Weight : 0.4110Kg
Author : Roy Lilley,
Publisher : Kogan Page Ltd
No. of Pages : 160
Format : Paperback
Publication Date : August 3, 2016

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