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Welcome to Popular Online Malaysia.
You are now being directed to another site - Popular Online Malaysia.
Any information you may provide on the new website shall be subject to the confidentiality and security terms of the website. All visits are logged and monitored. By clicking "YES" you are accepting the Popular Online Malaysia Terms and Conditions.
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Dealing with Difficult People


Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools... Read More
S$7.95

Out of stock

Product Details

ISBN : 9780749466947
Product Dimension : 13.900 x 21.600 x 1.100 cm
Weight : 0.2190Kg
Author : Roy Lilley,
Publisher : Kogan Page Ltd
No. of Pages : 168
Format : Paperback / softback
Publication Date : March 3, 2013

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